Job Advert
The purpose of this Supervisor role is to deliver exceptional customer shopping experience through and maximise selling opportunities through effective administration processes, stock management and visual merchandising. If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.Qualifications
• Grade 12 or equivalent • Further qualifications related to retail/business will be an advantageKnowledge, Skills and Experience
Knowledge and skills: • Written and verbal communication • People skills • Selling skills • Conflict handling • Executing • Communicating • Customer Service Orientation • Stock Management processes • Basic knowledge of fashion trends • Basic Customer service principles • Visual Merchandising Experience: Essential: • Min 2 years’ as retail experience Preferred: • Experience in retail clothing experienceKey Responsibilities
1. Administration • Issue floats and cash up procedures • Banking • Laybe buys and cellphones stocktakes • Oversee the movement of cellular stock • Stock receiving procedures • Capture payroll documentation on the company payroll system • Implementation of daily admin to-do-list • Authorising sensitive transactions at the till points 2. Stock loss • Effectively follow all policies and procedure aimed at minimising stock loss 3. Sales and stock management • Assist with stock replenishment processes • Coordinate merchandising promotions • Coordinate the execution of price adjustments • Housekeeping • Ensure correct pricing and VM elements are implemented 4. Customer service • Deal with customer queries/complaints • Ensure that store teams follow the Ackermans customer service model 5. People Management • Coach and guide staff within the store • Daily delegation of task 6. Culture • Drive the Ackermans culture within the store
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